1. Introduction

LustroPad respects your privacy and ensures that your personal data is treated confidentially. This privacy policy complies with the General Data Protection Regulation (GDPR) and applies to all EU/EEA customers.

2. Data Controller

LustroPad is the data controller responsible for processing your personal data.
Email: info@lustropad.com

3. What Data We Collect

We collect the following personal data:

Name and address (for shipping)
Email address
Order history
Payment information (processed by payment providers)
IP address and browser data (for website functionality and analytics)

4. Legal Basis for Processing

We process your data based on:

Contract performance: To fulfill your order and provide customer service
Legal obligation: Tax and accounting requirements
Legitimate interest: Fraud prevention, website improvement
Consent: Marketing communications (only with your explicit consent)

5. Data Retention

We retain your data for:

Order data: 7 years (legal requirement)
Account data: Until account deletion
Marketing data: Until consent withdrawal

6. Your Rights (GDPR)

You have the right to:

Access your personal data
Rectify incorrect data
Erase your data ("right to be forgotten")
Restrict processing
Data portability
Object to processing
Withdraw consent at any time
Lodge a complaint with a supervisory authority

7. Data Sharing

We share data only with:

Shipping carriers (for delivery)
Payment processors (for transactions)
Shopify (our e-commerce platform)

We do not sell your data to third parties.

8. Cookies

We use essential cookies for website functionality. Analytics cookies are only placed with your consent. You can manage cookie preferences at any time.